Shipping Policy

Shipment Processing Time:

  • Orders are processed within 24 business hours.
  • Orders are not shipped or delivered on weekends or holidays.
  • A high volume of orders may delay shipments.
  • Allow for additional days in transit for delivery.

The cut-off time for same-day orders is 1pm PST / 4pm EST. If an order is placed after 1pm PST / 4pm EST, it will be shipped the following business day. If orders are placed after 1 pm PST / 4 pm EST on Friday or the weekend, they will be shipped the following Monday. If orders are placed on holidays they will be fulfilled and shipped the next business day.

Note: When an order is placed, you will then receive payment instructions via email. Once payment has been accepted the order will be placed into processing. When the order is complete, you will be notified via email with a shipping confirmation and tracking number.

Shipment Delivery Providers:

UPDATE:

We use Canada Post Xpresspost and alternative carriers such as UPS & FEDEx to ship your order and we are not liable for:

  • Mistakes made by Canada Post.
  • Wrong address given by customer(s).
  • Damage to order by postal service.
  • PO box issues.
  • Stolen packages after delivery.
  • Packages held up or lost in customs

If you have inquiries regarding a shipment, please contact MicroDays at support@microdays.cc

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Shipping & handling charge for orders under $200 is calculated at checkout.
  • Orders of $200 and over receive free shipment.
  • Delivery delays can occur during busy shopping seasons.

Shipment Destinations and P.O. Boxes:

MicroDays ships within Canada, including P.O. Boxes when Canada Post is not on strike. When Canada Post is on Strike we CANNOT ship to P.O Boxes.

We ship internationally using alternative carriers. International shipping charges are calculated at the checkout.

Shipment Confirmation & Order Tracking:

  • Shipment Confirmation email with tracking number(s) will be received once your order has been shipped.
  • Tracking number will be active within 24 hours.

Damages:

MicroDays is not liable for any products damaged or lost during shipping. In the event that a package is lost or damaged, please contact MicroDays at support@microdays.cc so we can have an opportunity to remedy the situation.

Return Policy 

Customer satisfaction matters to us. We offer exchanges on all microdose mushroom and functional mushroom products. For any questions or concerns involving a recent purchase, please email support@microdays.cc or contact website support chat.